Terms of use
OBJECT
The subject of these Terms and Conditions of Purchase is the delivery of the products offered in the HBA online store in return for an economic advantage.
SERVICE
HBA attaches great importance to the satisfaction of its customers and aims to achieve this through excellent service. Therefore, we guarantee the quality of the products supplied and their delivery under the conditions stated below.
HELP
If you need help to make the purchase online or about a product, do not hesitate to contact us through our email shop@hb-aesthetics.ch, we will be happy to help you.
Data protection
All data provided by HBA customers will be treated with the utmost confidentiality and will not be passed on to third parties unless this is necessary for the delivery of the order.
The bank details are processed directly by a third party, the provider we have chosen for the electronic payment service because it is “the fastest and most secure way to pay online”, or via the RedSYS entity’s platform. Therefore, HBA will never see the customer’s credit card information, but will only receive the payment and order details to process it. For more information, visit the platform of your chosen financial institution, or contact us at shop@hb-aesthetics.ch.
We reserve the right to use commercial data anonymously to study shopping habits and usage.
CUSTOMER SERVICE
If you would like to contact our customer service, you can send us an e-mail to shop@hb-aesthetics.ch.
Orders
Prices
The products are sold at the price indicated, which is the price charged at the time the order is confirmed by the customer.
Taxes
All prices include the applicable value added tax (VAT), but do not include shipping costs.
Order confirmation
As soon as the customer has made the payment for the order, an order confirmation will be sent to him by e-mail.
Payment Payment methods
Payment for the order can be made by credit TWINT or debit card.
IMPORTANT: the customer can pay with a credit card (VISA, MASTERCARD, TWINT or postcard).
We have commissioned the SSL certificate, which protects the privacy of consumers.
PRODUCT INFORMATION
We attach great importance to providing information about the properties of the products through technical descriptions, list of ingredients, method of use and photos illustrating the products. All this is done within the limits of technology and in compliance with the best market standards.
For all questions, the customer can contact us via the mail shop@hb-aesthetics.ch.
COPYRIGHT | INTELLECTUAL PROPERTY
All contents of the HBA online store, images, texts, names, brands, pictures and videos are the property of HBA. Any misuse may be prosecuted.
COMPANY
For any request, complaint or suggestion, the customer can contact us via e-mail shop@hb-aesthetics.ch.